Donations & refunds

Pinmade is free for travelers and shops. Donations are optional and help pay for hosting, the map and the time to check every shop.

What a donation is

A donation is a voluntary payment to Individual Entrepreneur Mikhail Smirnov, identification number 345841164, who runs Pinmade. It is not a purchase: it buys no goods, services, listing, ranking or feature, and shops can never pay for a place on the map.
Amounts are shown before you pay, in the currency of the payment page, with nothing added by us; your bank may add its own currency-conversion fees.
Payments are handled by a licensed payment provider on its own secure page. We never see or store your card details. Donations are the income of the Individual Entrepreneur and are declared for tax in Georgia.

Refunds

Changed your mind or donated by mistake? Email amikhailsmirnov@gmail.com within 14 days with the date and amount, and we'll refund it in full to the same card. After that we'll still refund genuine mistakes and payments you didn't authorise.

Tips in the iPhone and Android apps

In the apps you can leave a one-off tip. Like a donation it unlocks nothing. It is sold and charged by Apple (App Store) or Google (Google Play) with the payment method in your store account, at the price your store shows, including any tax it adds. We never see your payment details, and we don't record who tipped.
Refunds for tips are handled by your app store under its own rules: on iPhone at reportaproblem.apple.com, on Android from your Google Play order history (play.google.com → Order history), or ask us and we'll help.
Last updated 8 November 2026